Widget column and Team

To the right of the reading pane is the widget column, in the Email area as well as next to Calendar, Contacts, Notes and Tasks. It shows details of the open message, upcoming appointments, the team with presence, and other small overviews. You can decide yourself which widgets appear and in which order.

Requirement: a window width above 1180 pixels. In narrower windows, the app hides the column.

In the Email area, the column header is called Überblick (Overview) as long as no message is selected, and Details (Details) as soon as a message is open. Next to the other areas it is called Widgets (Widgets), see below.

• Overview card (only without a selected message, always at the top): Nachrichten in diesem Ordner (Messages in this folder) and Ungelesen (Unread) with the respective number.
• below it, the enabled widgets in the chosen order;
• at the bottom, Widgets anpassen (Customize widgets).

By default, all widgets are enabled, in this order:

• Absenderprüfung (Sender check): only with an open message. Rows Gesamt (Overall: internal · delivered with sign-in, passed, suspicious or not checked), DMARC, SPF, DKIM (each passed, failed, not checked or internal), Tracker (Trackers: none or number found) and Blockierte Inhalte (Blocked content). If the sender address does not match the actual sender, a warning appears below. Meaning of the values: Sender check and external images.
• Anhänge (Attachments): only with an open message that has attachments. The attachments as cards, as in the reading pane; a click opens the preview or downloads the file. See Attachments.
• Monat (Month): small month calendar with Vorheriger Monat (Previous month) and Nächster Monat (Next month); today is marked as a filled circle. Clicking a day opens the Calendar area on that day in the last chosen view.
• Termine (Appointments): appointments of the next seven days, at most six, grouped by day (for example “Freitag, 6. Nov.”, Friday, Nov 6). Each row shows time and title or “Ganztägig” (all day). Canceled and already finished appointments are left out. A click (Im Kalender öffnen, Open in calendar) opens the calendar in day view. Without appointments, it shows Keine Termine in den nächsten sieben Tagen (No appointments in the next seven days).
• Team (Team): extensions of the company's phone system with presence and call button (section below).
• Speicher (Storage): mailbox usage by data type (section below).
• Kategorien (Categories): the categories with their colors. Clicking a row shows only messages of this category in the message list; a second click removes the filter. Only appears if at least one category exists. See Categories.

The Monat, Termine and Team widgets have an X in their header (Widget ausblenden, Hide widget). It turns the widget off; you can turn it back on under Widgets anpassen (Customize widgets).

Speicher widget

• A bar made of colored segments, one per data type.
• One row per data type with size and share of the storage limit, for example Postfach (Mailbox), Termine (Appointments), Kontakte (Contacts), Aufgaben (Tasks) and Notizen (Notes).
• At the bottom, the total with the storage limit and the used share in percent, or without a storage limit “… belegt, ohne Speichergrenze” (… used, no storage limit).

The display always applies to your own mailbox, even if another person's mailbox is selected at the top. If the mail server provides no values, the widget shows the size per folder and the total size instead. The ring at the bottom of the navigation shows the same usage; from 90 percent it turns red.

1. At the bottom of the column, choose Widgets anpassen (Customize widgets).
2. Click a widget to turn it on or off. The switch shows the state.
3. Drag a card to change the order. With the keyboard: focus the card and press Alt + arrow key.
4. Choose Übernehmen (Apply). Abbrechen (Cancel), the X or a click outside the dialog close it without changes.

The dialog shows the hint: “Ein Klick schaltet ein oder aus, Ziehen ordnet an (mit der Tastatur: Alt und Pfeiltaste).” (a click turns it on or off, dragging rearranges; with the keyboard: Alt and arrow key)

• Cards: Absenderprüfung, Anhänge, Monat, Termine, Team, Speicher, Kategorien. Each card has a switch. Default: all on.
• Team is missing from the dialog if telephony is not available for the account.
• Keyboard: Enter or Space toggles the focused card, Alt + Arrow up or left moves it forward, Alt + Arrow down or right moves it back.

Moving directly in the column

You can also drag widgets by their header directly to another position in the column. Only a movement counts as dragging; a simple click remains a click. Disabled widgets keep their place in the order.

Selection and order apply to this browser.

The widget column is also available to the right of the Calendar, Contacts, Notes and Tasks areas. The same selection and order apply as in the Email area.

• The header is called Widgets; its arrow is called Widgets einklappen (Collapse widgets).
• The overview card and the Absenderprüfung (Sender check) and Anhänge (Attachments) widgets are missing because they belong to a message.
• Monat (Month), Termine (Appointments), Team and Speicher (Storage) work as in the Email area.
• In these areas, you filter by category via the Kategorien (Categories) group in their navigation.
• If the column is turned off under Anzeige (Display) › Widgets, it is missing here too.

Turning the column off completely

Under Settings › Anzeige (Display) › Widgets, you can turn off the whole column, in all areas. The message or area then gets the space.

1. In the column header, choose the arrow (Überblick einklappen (Collapse overview), Details einklappen (Collapse details) or Widgets einklappen (Collapse widgets)).
2. The column shrinks to a narrow bar.
3. To expand it, click the arrow in the narrow bar or the sender check marker in the narrow bar.

The narrow bar shows:

• the sender check of the open message as a colored icon (tooltip for example “Absenderprüfung: intern” (sender check: internal), “… bestanden” (passed), “… auffällig” (suspicious) or “… nicht vollständig geprüft” (not fully checked)), if the Absenderprüfung widget is enabled;
• the team members as avatars with a colored ring for presence (tooltip: name, extension, status), if the Team widget is enabled.

The state stays saved in this browser and applies in all areas.

Calling a person from the narrow bar

From the collapsed narrow bar, you can call a person without expanding the column.

1. Click or right-click an avatar in the narrow bar.
2. The person's menu opens, the same as in the Team widget (section Menü einer Person (Person menu) further below).
3. Choose Anrufen (Call). Your own phone rings first; after you pick up, the phone system connects the call.

If the person is no longer in the Team widget's list, a click expands the column instead.

The Team widget shows the extensions of the company's phone system with their presence. It only appears if the company uses INGOS Phone and telephony is enabled for your own account.

• Search field (placeholder “Name oder Nebenstelle”, name or extension): filters by name, extension and department.
• Row per person: avatar with colored ring, name, below it extension, status and department; on the right the round Anrufen (Call) button.
• Nebenstellen wählen (Choose extensions, icon in the header): sets which people the widget shows.
• The list refreshes every 15 seconds while the tab is visible.

Presence

The ring color and the text in the row show the status: Verfügbar (Available) and Erreichbar (Reachable) (green), Im Gespräch (On a call) (red), Klingelt (Ringing), Gehalten (On hold), Abwesend (Away), Nicht stören (Do not disturb), Mittagspause (Lunch break) (yellow), Dienstreise (Business trip) (blue), Offline (gray) or Status nicht bekannt (Status unknown).

If presence cannot be read at the moment, “Der Status ist gerade nicht bekannt.” (the status is currently unknown) appears above the list.

Calling someone

1. In the person's row, choose Anrufen (Call).
2. Your own phone rings first.
3. Pick up. The phone system then connects you to the chosen person.

After triggering, the notice “Anruf zu” (call to) appears with the person's name; it points out that your own phone rings first and the call is connected after you pick up.

If your sign-in address is assigned to several extensions, depending on how telephony is set up, the app asks Anrufen von (Call from) on the first call (“Diese Nebenstelle klingelt zuerst.”, this extension rings first); the choice stays saved in this browser. Otherwise, the phone system chooses your extension itself.

If no call is placed, Anruf nicht ausgelöst (Call not placed) appears with the reason, for example:

• “Keine Verbindung — bitte später erneut versuchen.” (no connection, please try again later)
• “Die Telefonanlage hat nicht geantwortet — bitte später erneut versuchen.” (the phone system did not respond, please try again later)
• “Der Anruf wurde abgelehnt.” (the call was rejected)
• “Keine Berechtigung für diesen Mandanten.” (no permission for this tenant)
• “Die Anmeldeadresse ist an keiner Nebenstelle dieser Telefonanlage hinterlegt.” (the sign-in address is not assigned to any extension of this phone system)

Person menu

Right-clicking a row opens the menu with name and extension:

• Anrufen (Call): like the button in the row.
• Anrufen von … (Call from …): only with several extensions of your own and only if the app asks the Anrufen von question; chooses which of your own phones rings first.
• Aus dem Widget entfernen (Remove from widget): hides the person in the widget. Show them again via Nebenstellen wählen (Choose extensions).

Choosing extensions

1. In the widget header, click Nebenstellen wählen (Choose extensions).
2. In the Nebenstellen im Widget (Extensions in the widget) dialog, check the boxes of the people you want. Alle (All) selects all, Keine (None) clears all; the search field (placeholder “Name oder Nebenstelle”, name or extension) narrows down the list.
3. Choose Übernehmen (Apply). Abbrechen (Cancel), Escape, the X (Schließen, Close) or a click outside close without changes.

Default: all extensions. The selection applies to this browser.

States of the widget

• No extensions: “Für diesen Mandanten sind keine Nebenstellen eingerichtet.” (no extensions are set up for this tenant)
• No extensions chosen: “Die Auswahl dieser Liste ist leer.” (the selection of this list is empty) Remedy: Nebenstellen wählen (Choose extensions).
• No match: nobody matches the search term.
• Team currently unavailable: “Die Zuordnung zur Telefonanlage ist gerade nicht lesbar.” (the assignment to the phone system cannot be read at the moment) Erneut laden (Reload) tries again.

If telephony is not available for the account, the widget does not appear and is missing under Widgets anpassen (Customize widgets).

If the phone system does not respond at all, the app hides the widget and tries again every five minutes.

• Categories
• Settings
• Sender check and external images
• Calendar – layout and views