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Feature Matrix

  1. General
  2. Feature Comparision Matrix
1. General

INGOS E-Mail provides a powerful and secure communication solution for businesses of all sizes. Our platform combines reliable email services with state-of-the-art security features and user-friendly management tools.

With features like custom email addresses (including your own domain), online user management, and branding options, INGOS E-Mail can be tailored to meet your company’s specific needs. Additionally, security mechanisms such as dedicated servers, two-factor authentication, and a web application firewall ensure maximum protection for your communication.

Explore the benefits of our different packages (Basic, Pro, and Enterprise) and find the perfect solution for your business requirements.

2. Feature Comparision Matrix
Feature Basic Pro Enterprise
Functions
Limit of E-Mail Addresses per Domain 5 25 500 **
Space included (Account) 5 GB 25 GB 50 GB
Additional Space (See Pricing details) - yes yes
Custom Email Address (Custom domain names) yes yes yes
E-Mail Alias - yes yes
Send in the Name of E-Mail Alias - yes yes
Time based Alias (e.g. 4 hours receive time-frame) - yes yes
Webmail Access yes yes yes
Calendar, Contacts, Notes, Tasks yes yes yes
Public folders (Contacts, Calendar, Task, Notes) - yes yes
POP3 / IMAP (TLS) yes yes yes
MAPI, EWS (Outlook compability) Optional, Certificate requied yes, Certificate requied yes, Certificate requied
Exchange Active Sync yes yes yes
Active Directory Integration - yes yes
Temporary Password yes yes yes
SPF, DMARC & DKIM Check (Webmail) yes yes yes
WebDAV (Contacts, Calendar) - yes yes
File Share Basic - yes yes
Connect Cloud Storage (File Share Basic) - yes yes
Video Conference - yes yes
Chat - yes yes
Online User Management (Self-Service) yes yes yes
Branding (Custom Logo and Hostname) - - yes
Migration Assistant yes yes yes
OnlyOffice Integration - - yes, available at additional cost
Performance optimization yes yes yes
Own IP for sending - available at additional cost available at additional cost
Security Features
Own SSL Certificate (DV) with Insurance Coverage - available at additional cost yes, available at additional cost
Dedicated Server - - yes, additional cost for VM
Web Application Firewall - - yes
Two-Factor Authentication (2FA) yes yes yes
Anti Virus yes yes yes
Anti Spam yes yes yes
Backup yes yes yes
Disaster Recovery & Restore available at additional cost available at additional cost available at additional cost
Message Sniffer yes yes yes
Enterprise grade Anti Virus yes yes yes
Enterprise grade Anti Spam yes yes yes
Outbreak Detection - - yes
Access and Identity Management - yes yes
Logfile Analysis of Server Infrastructure - - yes
Firewall management yes yes yes
Load Balancer Shared Shared Dedicated
Block Access by Country yes yes yes
Security Updates for Server yes yes yes
Provision and Maintenance of Server Infrastructure yes yes yes
Monitoring of Server Infrastructure yes yes yes
SPF, DKIM, DMARC Settings Optional, read the docs Optional, read the docs Optional, read the docs
Compliance
GDPR Compliant yes yes yes
No Resale of Data yes, your Data is your Data yes, your Data is your Data yes, your Data is your Data
No Analysis of your Data yes, your Data is your Data yes, your Data is your Data yes, your Data is your Data
No Advertising Purposes yes, your Data is your Data yes, your Data is your Data yes, your Data is your Data
Setup
Minimum Term 12 Months 12 Months 12 Months
Onboarding Service self-service, or available at additional cost self-service, or available at additional cost self-service, or available at additional cost
Data Migration (Existing Data) self-service, or available at additional cost self-service, or available at additional cost self-service, or available at additional cost
Support
Access to Manuals yes yes yes
Dial in Support - available at additional cost available at additional cost
E-Mail Support yes yes yes
Remote Support - available at additional cost available at additional cost
Support Portal - - yes
Key Account Manager - - yes
Pricing
Price 12 € / month 15 € / month 25 € / month
Additional Space (GB) 0,5 € / month 0,5 € / month 0,5 € / month
Onboarding Costs (onetime) 150 € 150 € 1250 €
Support Fees - 160 € / hour 160 € / hour
IP-Subnet for sending and branding - 30 € / month / One-time 250 € 30 € / month / One-time 250 €
Mass email delivery and forwarding option - available at additional cost available at additional cost
Published: September 30, 2026