Message list, search and filters

The message list shows the messages of the open folder. This article describes the list header, the search, all filters, sorting and grouping, the elements of a row, and loading more messages.

First row:

• Folder name followed by the total number of messages in the folder, for example "Posteingang (16)" (Inbox (16)).
• Aktualisieren (Refresh) (circular arrow): reloads the counters and the first page of the list.
• Alle geladenen Nachrichten als gelesen markieren (Mark all loaded messages as read) (double check mark): marks all loaded unread messages as read. Grayed out with the tooltip "Keine ungelesene Nachricht geladen" (No unread message loaded) if there are none. If there are more unread messages further down in the folder that have not been loaded yet, the app reports "Als gelesen markiert" (Marked as read) with "[n] geladene Nachrichten. Weitere ungelesene liegen weiter unten im Ordner." ([n] loaded messages. More unread messages are further down in the folder.)
• Liste einklappen (Collapse list) / Liste ausklappen (Expand list): switches the list to the narrow strip and back, see The Mail screen.

Second row:

• Alle auswählen (Select all) (checkbox): selects all displayed messages and starts multiple selection. If all are selected, a click clears the selection. The box shows three states: none, some or all selected. See Organizing messages.
• Nachrichten durchsuchen (Search messages) (magnifying glass): shows the search field.
• Filter (funnel): opens the filter menu.
• Sortieren (Sort) (tooltip "Sortieren: [Sortierung]" (Sort: [sort order])): opens the sort menu.
• Aktionen zum Ordner (Folder actions) (⋮): menu for the open folder, see Folders.

When several messages are selected, the first row instead shows "[n] ausgewählt" ([n] selected), ⋮ Aktionen zur Auswahl (Actions for selection) and Auswahl aufheben (Clear selection) (X).

1. Choose Nachrichten durchsuchen (Search messages) (magnifying glass). The search field "Nachrichten durchsuchen …" (Search messages …) appears below the list header.
2. Enter a search term. The list immediately shows the matching messages already loaded. From two characters on, the app also searches the whole open folder on the mail server and then shows its results. If no loaded message matches until then, the list shows "Der ganze Ordner wird durchsucht …" (Searching the whole folder …).
3. Click a result to read it. Results can be opened, selected, moved, deleted and edited via right-click like any row.
4. To finish, choose Suche schließen (Close search) (magnifying glass) or press Esc in the empty field. Closing clears the search.

• The search runs on the mail server across the whole open folder, so it also covers messages that have not been loaded yet.
• The search covers the open folder, not multiple folders and not the whole mailbox. For another folder, open it and search again; switching folders clears the search.
• A single character and a search term longer than 200 characters search only the loaded messages.
• At most 100 results are shown. If there are more, the list shows below it "Die ersten [n] von [m] Treffern. Ein genauerer Suchbegriff zeigt weniger." (The first [n] of [m] results. A more specific search term shows fewer.)
• While searching, the list does not load more messages; Weitere laden (Load more) is not available.
• Filter, category and sorting also apply only to the displayed results while searching.
• If the mail server does not respond, only the matching loaded messages remain.

If the search finds nothing, Nichts gefunden (Nothing found) appears with "Zu „[Suchtext]“ gibt es in diesem Ordner keine Nachricht." (There is no message for "[search text]" in this folder.)

1. Choose Filter (funnel).
2. Choose a status filter and, if you like, a category. To the right of each entry is the number of matching loaded messages.
3. Close the menu with Esc or by clicking next to it.

Status filters (only one active at a time; clicking the active filter again removes it):

• Alle Nachrichten (All messages): no filter (default).
• Ungelesen (Unread): only unread messages.
• Markiert (Flagged): only messages with a flag.
• Mit Anhang (With attachment): only messages with an attachment.

Kategorie (Category) section:

• Alle Kategorien (All categories): no category filter (default).
• One entry per category with a color dot: only messages of that category. The same filter can be set in the navigation via the Kategorien (Categories) group, see Categories.

Status and category filters can be combined, for example Ungelesen (Unread) and Rot (Red).

An active filter can be recognized by the highlighted filter button; its tooltip names the filter, for example "Filter: Ungelesen" (Filter: Unread). A category filter is also marked in the navigation.

• When you switch folders, filter and search are reset.
• While a filter is active, the list does not load more messages.
• Empty results: Nichts gefunden (Nothing found) with "Keine passende Nachricht unter den geladenen." (No matching message among those loaded.) or "In dieser Kategorie liegt in diesem Ordner nichts." (There is nothing in this category in this folder.)
• On a smartphone, the filter menu opens as a sheet at the bottom edge.

1. Choose Sortieren (Sort). The Sortieren menu opens; a check mark shows the current sort order.
2. Choose a sort order.

• Neueste zuerst (Newest first): by date received, newest at the top (default).
• Älteste zuerst (Oldest first): by date received, oldest at the top.
• Absender A–Z (Sender A–Z): alphabetically by sender; in Gesendet (Sent), Entwürfe (Drafts) and Geplant (Scheduled) by recipient.
• Betreff A–Z (Subject A–Z): alphabetically by subject; prefixes such as "Re:" or "Fwd:" are ignored.

The loaded messages are sorted. If not all have been loaded yet, the menu is called "Sortieren (geladene Nachrichten)" (Sort (loaded messages)). The chosen sort order applies until the app is next loaded; after that, Neueste zuerst (Newest first) applies again.

With Neueste zuerst (Newest first) and Älteste zuerst (Oldest first), the list is grouped by date received:

• Heute (Today)
• Diese Woche (This week) (up to 7 days)
• Diesen Monat (This month) (up to 31 days)
• Älter (Older)

Clicking a group header collapses or expands the group (tooltip, for example, "„Heute“ zuklappen" (Collapse "Today")). This state is not saved. With Absender A–Z (Sender A–Z) and Betreff A–Z (Subject A–Z) there are no groups.

• Accent bar on the left: unread message. Its subject is shown in full text color, for read messages in gray. The open message has a colored background.
• Avatar: photo from the contacts or initials. For people on the phone system, a colored ring shows the presence status. A check mark on the avatar means "Interner Absender, Absender geprüft" (Internal sender, sender verified).
• Badges below the avatar: Mit Anhang (With attachment) (paper clip) as well as Beantwortet (Replied) and Weitergeleitet (Forwarded) (arrow icons). If pictures in the list are turned off in the settings, the badges appear in the name line.
• Name line: name of the sender, in Gesendet (Sent), Entwürfe (Drafts) and Geplant (Scheduled) "An: [Name]" (To: [Name]) (with several recipients "+n"), plus the check icon Absender geprüft (Sender verified) (green) or Absender nicht bestätigt (Sender not confirmed) (red warning triangle), provided the mail server supplies a check. See Sender check and external images.
• Date on the right: today the time, yesterday "Gestern" (Yesterday), otherwise the date.
• Address line: the email address, if it differs from the name.
• Subject ("(ohne Betreff)" (no subject) if none is given) and preview with up to two lines of text.
• Third line: categories as a pill with the name or as a color dot (depending on the setting) and the orange flag Markiert (Flagged).
• Auswählen (Select) checkbox: at the bottom right of the row, visible when hovering with the mouse, on the open row and on selected rows, and always during multiple selection.

The tooltip of a row shows the sender and subject.

1. Click a row. The message opens in the reading pane and is marked as read.
2. Use Arrow down and Arrow up (with the focus in the list) to switch to the next or previous message.

Right-clicking the row opens the Aktionen zur Nachricht (Message actions) menu, see Organizing messages. Right-clicking the avatar opens the Aktionen zur Person (Person actions) menu with Anrufen (Call) (only for people with an extension), E-Mail schreiben (Write email) and Kontakt anzeigen (Show contact) (for people with an extension Kontakt anzeigen und mit Telefonanlage abgleichen (Show contact and sync with phone system)). Reading, attachments and windows are described in Reading messages and Messages in separate windows.

• The list first loads the newest 50 messages.
• At the end of the list is Weitere laden ([geladen] von [gesamt]) (Load more ([loaded] of [total])). A click loads the next messages; while loading, it shows "Wird geladen …" (Loading …).
• When the end of the list comes into view while scrolling, the next page loads automatically.
• While a filter or search is active, no further loading takes place.
• If loading fails, the notice "Weitere Nachrichten" (More messages) appears with the reason; after that, load more only via the button.

On first load, the list shows "Nachrichten werden geladen …" (Loading messages …). If an error occurs, the message appears with the Erneut versuchen (Try again) button. An empty folder shows Keine Nachrichten (No messages) with "In diesem Ordner liegt noch nichts." (There is nothing in this folder yet.)

New messages appear without any action on your part: the app syncs the list regularly and when changes occur on the mail server, and also immediately when you return to the browser window. New messages appear at the top, changes to read, flagged and categories are applied, and messages deleted elsewhere disappear. Selection and scroll position are kept. Notices and sound for new mail are described in New messages and notifications.

With the focus in the message list (not in the search field):

• Arrow down / Arrow up: open the next or previous message.
• Shift + Arrow: extend the selection.
• Ctrl + A (Mac: Cmd + A): select all displayed messages.
• Esc: clear multiple selection.
• Context menu key or Shift + F10: open the menu of the current row or the selection.

All shortcuts of the app: Keyboard shortcuts.

• Organizing messages
• Folders
• Categories
• Reading messages