Each person needs:

• an extension with an email address on file, see Create and manage extensions
• access to my.ingos.com that is linked to this extension. INGOS sets up this access.

1. Ask everyone to install the INGOS Phone app.
2. Create a code for each extension, see Deploy the app. It is valid for 24 hours.
3. Send each code only to the person it belongs to.
4. In the extension, under Angemeldete Geräte (Signed-in devices), check whether the device is connected.

Alternatively, employees create the code themselves under Meine App (My app).

The administration sets these, not the app:

• Extension and role
• Membership in ring groups and call queues
• Access to company voicemail

INGOS sets for you whether diagnostics may be sent directly to support.

• Replace: A new code for the extension disconnects the devices that were previously connected.
• Lost: Disconnect the device under Angemeldete Geräte (Signed-in devices) and inform INGOS so the sign-in credentials on the phone system are renewed.