Settings

The INGOS Mail settings bring together the linked mailbox, the display, the categories, approved senders of external images, the mailbox settings on the mail server, and the release notes. This article describes every section and every field shown.

1. At the bottom of the navigation, choose Einstellungen (Settings, gear). The button is available in every area, also when the navigation is collapsed.
2. Choose a section on the left; its settings appear on the right.

Layout:

• Section list on the left with the header Einstellungen (Settings). The arrow in the header (Einklappen (Collapse) or Ausklappen (Expand)) collapses the list. You can drag the width at the right edge; when very narrow, the list shows only icons, and a double-click restores the default width. The width stays saved in this browser.
• Detail on the right with the chosen section.
• On the phone, either the list or the detail appears; Zurück (Back) returns to the list.

Sections in this order:

• for settings in the app: Postfach (Mailbox), Anzeige (Display), Kategorien (Categories), Externe Bilder (External images);
• view only, with the values of the mailbox on the mail server: Konto (Account), Schreiben und Lesen (Writing and reading), Signaturen (Signatures), Abwesenheitsnotiz (Out-of-office message), Weiterleitung (Forwarding), Spam und Absender (Spam and senders), Ordner (Folders), Kalender (Calendar), Benachrichtigungen (Notifications), Freigaben (Sharing), Sicherheit (Security), Verbindungen (Connections);
• at the end, Version & Änderungen (Version & changes).

Where a setting is stored:

• Kategorien (Categories) and Externe Bilder (External images) are stored on the mail server and apply on all devices. The link under Postfach (Mailbox) belongs to the INGOS account and also applies on all devices.
• Anzeige (Display) applies only to this browser.
• The twelve sections from Konto (Account) to Verbindungen (Connections) show what is set up on the mail server for the mailbox.

Shows which mailbox is linked to your own INGOS account.

• Verknüpftes Postfach (Linked mailbox): the mailbox address.
• Zuletzt verbunden (Last connected): time of INGOS's last sign-in to the mailbox, for example “05.11.2026, 07:31 Uhr” (11/05/2026, 07:31). Only appears if known.
• Letzte Störung (Last problem): text of the last connection problem, with a red icon. Only appears if there was one.

Below it, one of two notices appears:

• “Die Zugangsdaten verwaltet die Administration in der Administrations-App. Sie werden hier nie angezeigt.” (the credentials are managed by the administrators in the administration app; they are never shown here). In this case, only your company's administrators can change the link.
• “Die Zugangsdaten werden verschlüsselt gespeichert und hier nie angezeigt.” (the credentials are stored encrypted and never shown here) with the Verknüpfung lösen (Unlink) button. This case applies if you are allowed to link your own mailbox yourself.

If no mailbox is linked, the Postfach (Mailbox) section shows “nicht verknüpft” (not linked). Linking is done on the Kein Postfach verknüpft (No mailbox linked) screen, separately from Einstellungen › Postfach. Linking is described in Getting started.

Unlinking

1. Under Postfach (Mailbox), choose the Verknüpfung lösen (Unlink) button.
2. The link is removed and the app reloads. Afterwards, Kein Postfach verknüpft (No mailbox linked) appears.

If unlinking fails, a notice with the title Verknüpfung lösen (Unlink) and the reason appears.

Display settings. At the end of the section, it says: “Die Einstellungen gelten für diesen Browser.” (the settings apply to this browser)

• Kategorien in der Navigation (Categories in the navigation; switch “Kategorien in der Navigation anzeigen”, show categories in the navigation): shows the categories on the left below the folders. The categories remain on the messages and in the filter above the message list. Turning it off removes an active category filter. Default: on.
• Gesetzte Kategorien (Assigned categories; selection “Darstellung gesetzter Kategorien”, display of assigned categories): how categories appear on messages, appointments, tasks and notes. Values: Pille mit Namen (Pill with name) or Nur Punkt (Dot only). Default: pill with name.
• Bilder in der Nachrichtenliste (Pictures in the message list; switch “Bilder in der Nachrichtenliste anzeigen”, show pictures in the message list): shows the sender's photo or initials on the left of each row. When turned off, the list becomes narrower; the markers for attachment, answered and forwarded then appear in the name line. Default: on.
• Nachrichten im Dunkelmodus dunkel (Messages dark in dark mode; switch “Nachrichten im Dunkelmodus dunkel anzeigen”, show messages dark in dark mode): shows messages in the dark theme with light text on a dark background; images keep their colors. When turned off, messages appear on white paper. Takes effect from the next message you open. You can show a single message light with the sun in the reading pane (Nachricht hell anzeigen, Show message light); this sun only exists in the dark theme and only while the switch is on. Default: on.
• Widgets (Widgets; switch “Widget-Spalte anzeigen”, show widget column): shows the column with the widgets on the right, next to the message and next to Calendar, Contacts, Notes and Tasks. When turned off, the column is missing in all areas and the workspace gets the space. Which widgets appear and in which order is set under Widgets anpassen (Customize widgets) at the bottom of the column. Default: on.

Every change takes effect immediately.

Creates the categories of your own mailbox, changes their color, renames or removes them. The notice at the top reads: “Kategorien gelten für Nachrichten, Termine, Kontakte, Aufgaben und Notizen dieses Postfachs.” (categories apply to messages, appointments, contacts, tasks and notes of this mailbox)

• per category: color button (Farbe wählen, Choose color), Umbenennen (Rename), Entfernen (Remove);
• last row: Neue Kategorie (New category) with color button and Anlegen (Create).

Without a linked mailbox, it shows “Es ist kein Postfach verknüpft.” (no mailbox is linked) All procedures are described in Categories.

INGOS Mail loads images from the internet in messages only after approval. This section shows which senders are permanently approved.

Notice in the section: “Bilder aus dem Internet werden erst nach Freigabe geladen, und zwar über den INGOS-Server: Der Absender sieht weder die Internetadresse des Geräts noch Browserdaten. Dass die Nachricht geöffnet wurde, kann er an einem geladenen Bild trotzdem erkennen.” (images from the internet are only loaded after approval, and through the INGOS server: the sender sees neither the device's IP address nor browser data. The sender can still tell from a loaded image that the message was opened.)

• Bilder immer anzeigen von (Always show images from): list of approved senders. Each row shows the address and Entfernen (Remove).
• Without entries, it shows: “Keine Absender freigegeben. Freigeben lässt sich über „Immer von …“ über einer Nachricht.” (no senders approved; you can approve one with “Immer von …” above a message)
• The list shows at most 500 entries.

Removing an approval

1. Under Bilder immer anzeigen von (Always show images from), choose Entfernen (Remove) in the sender's row.
2. The entry disappears immediately, without confirmation. Images from this sender are then again loaded only after approval.

If removing fails, Nicht entfernt (Not removed) appears. New approvals are made above a message with Bilder anzeigen (Show images, only this message) or Immer von … (Always from …) with the sender's address (permanently); see Sender check and external images.

The list is stored on the mail server and therefore also applies to other programs connected to the same mailbox.

The twelve sections from Konto (Account) to Verbindungen (Connections) show what is set up on the mail server for your own mailbox. They are view only: switches are grayed out, values appear as text, nothing can be changed here.

1. Under Einstellungen (Settings), choose one of the sections, for example Konto (Account).
2. The values are read fresh from the mail server when the section opens.

What applies in all twelve sections:

• A dash “—” stands for a value that the mail server does not provide.
• “Für dieses Postfach nicht abrufbar.” (not available for this mailbox) appears in place of a part that the mail server does not release for this mailbox; the rest of the section still appears.
• If the mail server cannot be reached, an error message with Erneut versuchen (Try again) appears.
• The app never shows credentials, passwords or server details.

Basic data and profile of the mailbox.

• Sprache (Language): language of the mailbox on the mail server, for example “Deutsch” (German). The language of the app itself is independent of it.
• Zeitzone (Time zone): time zone of the mailbox, for example “(UTC+01:00) Amsterdam, Berlin, Bern, Rom, Stockholm, Wien”.
• Antwortadresse (Reply-to address): replies to sent messages go to this address. “Keine” (none) if no reply-to address of its own is set.
• Wiederherstellungsadresse (Recovery address): address for resetting the sign-in. “Keine” (none) if none is set.
• Plus-Adressierung (Plus addressing): whether messages to name+keyword@… reach this mailbox. Values: Aus (Off), Ein – in einen eigenen Ordner, der angelegt wird (On – into a separate folder that is created), Ein – in einen vorhandenen Ordner (On – into an existing folder), Ein – im Posteingang lassen (On – leave in the Inbox).
• Adressen des Postfachs (Mailbox addresses): all addresses at which the mailbox receives messages, one per row.

Under Profil (Profile) are the details that the company address book shows about you. Only filled-in fields appear; if none is filled in, it shows “Keine Profilangaben hinterlegt.” (no profile details set) Possible fields:

• Name: Anzeigename (Display name), Titel (Title), Vorname (First name), Zweiter Vorname (Middle name), Nachname (Last name), Namenszusatz (Suffix), Spitzname (Nickname), Geburtstag (Birthday);
• Work: Position (Job title), Beruf (Profession), Firma (Company), Abteilung (Department), Büro (Office), Vorgesetzte Person (Manager), Assistenz (Assistant);
• Other: Partnerin oder Partner (Partner), Webseite (Website), Chat-Adresse (Chat address);
• Addresses: Geschäftlich (Business), Privat (Home) and Weitere (Other), each with Straße (Street), PLZ (Postal code), Ort (City), Region (Region) and Land (Country) (for example Geschäftlich: Ort, Business: City).

Behavior when writing, reading, deleting and with spam.

• Absenderadressen (Sender addresses): addresses available as sender, one per row.

Under Schreiben (Writing):

• Schrift (Font): font and font size for new messages, for example “arial, 11pt”.
• Entwürfe automatisch speichern (Save drafts automatically): switch.
• Lesebestätigung anfordern (Request read receipt): switch; on means that a read receipt is requested when sending.
• Zustellbestätigung anfordern (Request delivery receipt): switch; on means that a delivery receipt is requested when sending.
• Mit der Empfangsadresse antworten (Reply with the receiving address): switch; a reply is sent from the address the message was sent to.
• Sendeverzögerung (Send delay): how long a message is held back after sending, for example “10 Sekunden” (10 seconds), or Aus (Off).

Under Lesen (Reading):

• Vorschaufenster (Preview pane): switch.
• Erste Nachricht automatisch anzeigen (Show first message automatically): switch.
• In der Vorschau als gelesen markieren (Mark as read in preview): switch.

Under Löschen und Spam (Deleting and spam):

• Beim Löschen (When deleting): In den Papierkorb verschieben (Move to Trash), Endgültig löschen (Delete permanently) or Als gelöscht markieren (Mark as deleted).
• Als Spam markieren (Mark as spam): Nur in den Spam-Ordner verschieben (Only move to the spam folder), Verschieben und Absender sperren (Move and block sender) or Verschieben und Domain sperren (Move and block domain).
• Als kein Spam markieren (Mark as not spam): Nur aus dem Spam-Ordner holen (Only move out of the spam folder), Herausholen und dem Absender vertrauen (Move out and trust the sender) or Herausholen und den Absender entsperren (Move out and unblock the sender).

Under Externe Inhalte (External content):

• Externe Bilder (External images): button Externe Bilder öffnen (Open external images); it switches to the Externe Bilder section (see above).
• Verfolgung erlauben von (Allow tracking from): senders for which a tracking exception applies, one per row; without entries, it shows “Keine Absender.” (no senders)

These values apply on the mail server for the mailbox. How INGOS Mail itself works when writing is described in Writing an email.

Signatures of the mailbox and which signature belongs to which sender address.

• Signatur der Domain verwenden (Use domain signature): switch; on means that the signature specified by the company is used.
• Zuordnung je Absenderadresse (Assignment per sender address): one row per address with the chosen signature: Keine Signatur (No signature), Hauptsignatur (Main signature), Eigene Signatur (Own signature) or Signatur der Domain (Domain signature). The addition “Von der Administration festgelegt.” (set by the administrators) shows that only the administrators can change this assignment. Without entries, it shows “Keine Zuordnung hinterlegt.” (no assignment set)
• Eigene Signaturen (Own signatures): for each signature, the name and below it the text, as plain text without formatting. Without own signatures, it shows Keine eigenen Signaturen (No own signatures).

The automatic reply during absence.

• Abwesenheitsnotiz eingeschaltet (Out-of-office message on): switch; shows whether the automatic reply is currently active.
• Betreff (Subject): subject of the automatic reply.
• Zeitraum (Period): start and end, for example “22.12.2026, 00:00 Uhr bis 03.01.2027, 00:00 Uhr” (12/22/2026, 00:00 to 01/03/2027, 00:00), or Ohne Zeitraum (No period).
• Nur auf direkt adressierte Nachrichten (Only to directly addressed messages): switch; on means that only messages sent directly to the mailbox are answered.
• Antworttext (Reply text): text of the automatic reply.
• Antworttext an externe Absender (Reply text to external senders): text for senders outside the company.

If the out-of-office message is not enabled for the mailbox, it only shows “Die Abwesenheitsnotiz ist für dieses Postfach nicht freigegeben.” (the out-of-office message is not enabled for this mailbox)

Shows whether and where messages of the mailbox are forwarded automatically. The app only shows the content if forwarding is enabled for the mailbox.

If it is not enabled, it shows “Die Weiterleitung ist für dieses Postfach nicht freigegeben.” (forwarding is not enabled for this mailbox)

If it is enabled:

• Weiterleiten an (Forward to): target addresses, one per row; without entries, it shows “Keine Weiterleitung eingerichtet.” (no forwarding set up)
• Kopie im Postfach behalten (Keep a copy in the mailbox): switch; on means that forwarded messages also remain in the mailbox.

How the mail server handles spam, blocked and trusted senders.

Spam levels: the heading reads Spam-Stufen der Domain (Domain spam levels) if the company's defaults apply, or Eigene Spam-Stufen (Own spam levels) if levels of its own are set for the mailbox. If the mailbox is not allowed to have its own levels, “Die Stufen legt die Administration fest.” (the levels are set by the administrators) appears below.

• Niedrige Wahrscheinlichkeit (Low probability), Mittlere Wahrscheinlichkeit (Medium probability), Hohe Wahrscheinlichkeit (High probability): for each level, the score from which it applies (for example “Ab 20 Punkten”, from 20 points), and what happens to the message: Keine Aktion (No action), Löschen (Delete), moving to a folder (for example “In „Spam“ verschieben”, move to “Spam”) or adding to the subject (for example “Betreff mit „[SPAM?]“ beginnen”, start the subject with “[SPAM?]”).

Under Gesperrte Absender (Blocked senders):

• Nachrichten gesperrter Absender (Messages from blocked senders): Keine Aktion (No action), In den Spam-Ordner verschieben (Move to the spam folder), In den Papierkorb verschieben (Move to Trash) or Löschen (Delete).
• Adressen (Addresses): blocked addresses; without entries “Keine Adressen gesperrt.” (no addresses blocked)
• Domains (Domains): blocked domains; without entries “Keine Domains gesperrt.” (no domains blocked)

Under Vertrauenswürdige Absender (Trusted senders):

• Adressen (Addresses): trusted addresses; without entries “Keine Adressen.” (no addresses)
• Domains (Domains): trusted domains; without entries “Keine Domains.” (no domains)

Default folders for new items and automatic cleanup.

Under Standardordner (Default folders), it shows where new items end up:

• Neue Termine (New appointments): name of the default calendar.
• Neue Kontakte (New contacts): name of the default address book.
• Neue Aufgaben (New tasks): name of the default task list.
• Neue Notizen (New notes): name of the default notebook.

Under Ordner aufräumen (Folder cleanup):

• Eigene Aufräumregeln (Own cleanup rules): switch; on means that the mailbox's own rules for automatic cleanup apply. The addition “Von der Administration festgelegt.” (set by the administrators) shows that only the administrators can change this.
• Eigene Regeln (Own rules): number of own cleanup rules.
• Regeln der Administration (Administrator rules): number of cleanup rules specified by the company.

The app does not show the rules themselves, only their number.

Mailbox settings for calendar and tasks.

Under Ansicht (View) (switches):

• Wochenende in der Wochenansicht (Weekend in week view)
• Wochenende in der Monatsansicht (Weekend in month view)
• Beginn von Aufgaben anzeigen (Show task start)
• Fälligkeit von Aufgaben anzeigen (Show task due date)
• Erledigte Aufgaben ausblenden (Hide completed tasks)
• Erster Tag der Woche (First day of the week): weekday, for example “Montag” (Monday).

Under Neue Termine (New appointments):

• Dauer (Duration): default duration of a new appointment, for example “30 Minuten” (30 minutes).
• Erinnerung (Reminder): default reminder, for example “15 Minuten vorher” (15 minutes before), “2 Stunden vorher” (2 hours before), “2 Tage vorher” (2 days before), “Zu Beginn” (at start) or Keine (None).

Under Arbeitszeiten (Working hours), for each weekday from Montag (Monday) to Sonntag (Sunday), the working hours, for example “08:00–17:00 Uhr”, or Kein Arbeitstag (Not a working day).

Under Kalender aufräumen (Calendar cleanup):

• Alte Termine löschen (Delete old appointments): Vorgabe der Domain (Domain default), Nie (Never) or “Nach … Monaten” (after … months). The addition “Von der Administration festgelegt.” (set by the administrators) shows that only the administrators can change this.

How the calendar works in INGOS Mail is described in Calendar – layout and views.

Notifications of the mailbox on the mail server.

• Neue E-Mail (New email): switch.
• Erinnerungen an Termine und Aufgaben (Reminders for appointments and tasks): switch.
• Chat-Nachrichten (Chat messages): switch.
• Erinnerungen als Fenster öffnen (Open reminders as a window): switch.

Below, it says: “Der Ton bei neuer E-Mail in dieser App wird oben in der Leiste ein- und ausgeschaltet.” (the sound for new email in this app is turned on and off in the bar at the top) This sound is described in New messages and notifications.

What the mailbox shares with others.

• Freigegebene Ordner und Ressourcen (Shared folders and resources): names of the folders and resources the mailbox has shared; without entries “Keine Freigaben.” (no shares)
• Stellvertretung (Delegates): names of the people set up as delegates; without entries “Keine Stellvertretung eingerichtet.” (no delegate set up)

The app only shows the names, not the permissions. How other people's shared mailboxes appear in the app is described in Mailboxes and sharing.

Two-factor sign-in, recent sign-ins and synced devices.

Under Zwei-Faktor-Anmeldung (Two-factor sign-in):

• Status (Status): Eingerichtet (Set up), Nicht eingerichtet (Not set up) or Nicht verfügbar (Not available). The addition “Von der Administration vorgeschrieben.” (required by the administrators) shows that the company requires two-factor sign-in.

Under Anmeldungen (Sign-ins), the notice “Anmeldungen über diese App erscheinen mit der Adresse des INGOS-Servers.” (sign-ins through this app appear with the address of the INGOS server) appears. Below it, one entry per sign-in, newest first:

• the IP address from which the sign-in was made;
• country and time of the last sign-in, for example “Deutschland · 05.11.2026, 07:31 Uhr” (Germany · 11/05/2026, 07:31);
• the type: Browser (Browser), Mailprogramm (Mail program), Mobilgerät (Mobile device), IMAP, POP, WebDAV, Dateizugriff (File access), Versand (SMTP) (Sending (SMTP)), Chat (Chat) or Sonstige (Other).

Without entries, it shows “Keine Anmeldungen verzeichnet.” (no sign-ins recorded)

Under Abgeglichene Geräte (Synced devices), for each device:

• the device name (or Unbenanntes Gerät, Unnamed device);
• “Zuletzt abgeglichen” (last synced) with the time;
• the type: Mobilgerät (Mobile device), Mailprogramm (Mail program), Kalender-Abo (Calendar subscription), Kalender-Abgleich (Calendar sync), Kontakte-Abgleich (Contacts sync) or Sonstige (Other).

Without entries, it shows “Keine Geräte abgeglichen.” (no devices synced)

Other mailboxes and servers connected to the mailbox.

• Andere Postfächer abrufen (Fetch other mailboxes): names of the mailboxes whose messages are fetched into this mailbox; without entries “Keine eingerichtet.” (none set up)
• Eigene Ausgangsserver (Own outgoing servers): names of your own servers for sending; without entries “Keine eingerichtet.” (none set up)
• Postfach-Umzüge (Mailbox migrations): names of created migrations of messages from another mailbox; without entries “Kein Umzug angelegt.” (no migration created)

The app only shows the names, never servers, user names or passwords.

• Installierte Version (Installed version): badge with the version, for example “v2026.11.06”. The version number corresponds to the release date (year.month.day).
• Was ist neu (What's new): all versions with date and their changes, newest first.

Rules, a choice of app language, reading pane position or row density, and browser notifications cannot be set in INGOS Mail. Signatures, out-of-office message, forwarding, spam settings and all other mailbox values on the mail server are view only; changes are made by INGOS Support. Additional mailboxes cannot be added as extra accounts; other people's mailboxes appear through their sharing (see Mailboxes and sharing).

• Categories
• Sender check and external images
• Widget column and Team
• Getting started