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User

Calling

  1. Make a call
  2. Video call
  3. Answer a call
  4. During a call
  5. Second call
  6. Hide your number
  7. Read next
1. Make a call
  • Keypad: Tap the round button, dial the number, and tap the green handset.
  • Contacts or Favorite: Tap a person. A bar opens with the handset, video, message, and info. Tap the handset. Press and hold to choose a specific number.
  • Recent: Tap an entry, then tap Call.
2. Video call

You place video calls with colleagues. In Contacts or Favorites, tap the video icon, or on the contact page tap Video call. On a call, turn the camera on with Video.

3. Answer a call

Swipe up or tap Answer. To decline, swipe down or tap Decline.

When the iPhone is locked, the familiar system call screen appears. On Android, the app shows its own call card in full screen.

4. During a call
Button Effect
Speaker Speaker on or off
Keypad Send digits, such as for a voice menu
Transfer Hand the call to someone else
Hold Hold the call
Mute Your microphone off
Park Park the call
Video Turn the camera on
Chat Message to the other person
Hand over Complete the consult-first transfer
Conference Merge the calls

Below that, Hide shrinks the call card. End hangs up.

5. Second call

When a second call rings, answer it or decline it. If you answer, the first call is held. You switch between the two and hang up each one on its own.

6. Hide your number

Under Settings and Caller ID (outbound), choose which number the people you call see, or call anonymously. The numbers you can choose are the ones your phone system makes available.

Published: October 28, 2026