- New: Under Meine Tasten (My keys), employees choose the same key types as the administration, for example Kollege (Colleague), Nachtschaltung (Night mode), and Mein Status (My status).
- New: The key editors show when the maximum of 60 keys is reached.
- Improved: You choose the type and destination of a key in selection lists with search, also by keyboard.
- Improved: When you create ring groups, call queues, pickup groups, and park groups, the app shows exactly what was created. Duplicate entries are excluded.
- Improved: Before you delete, the app also checks special hours that point to the destination.
- Fixed: Only administrators now see the access address of a desk phone.
Release notes
- October 11, 2026
- October 4, 2026
- September 29, 2026
- September 25, 2026
- September 23, 2026
- September 16, 2026
- September 8, 2026
- September 3, 2026
1. October 11, 2026
2. October 4, 2026
- New: Mein Tag (My day) with daily rings for calls, talk minutes, and replies, your own goals, and emblems.
- New: Administrators export the company directory as vCard or CSV and import contacts from Outlook, Google Contacts, or a previous export.
- New: In the company directory, employees mark colleagues as favorites.
- New: You save a number from the call list directly as a contact.
- New: You remove special hours yourself in Call builder.
- Improved: Meine Anrufe (My calls) and the company directory show phone numbers in full in your own view.
- Improved: On your phone, Kontakte (Contacts), Nebenstellen (Extensions), and Gruppen (Groups) open the list first, then the details.
- Fixed: Heute zurückrufen (Call back today) no longer lists your own unanswered outbound calls.
3. September 29, 2026
- New: Employees with their own extension see Meine Anrufe, the company directory, and the Firmen-Anrufbeantworter (Company voicemail) assigned to them.
- New: You download messages on the company voicemail and add a note to them.
- Improved: Firmen-Anrufbeantworter shows the number of unread messages and updates it continuously.
4. September 25, 2026
- New: Emergency numbers such as 110, 112, and 19222 cannot be assigned as an internal number. The app points this out as you type.
- New: You create company voicemail under Anrufbeantworter (Voicemail) with Anrufbeantworter bearbeiten (Edit voicemail), and you edit and delete it there.
- Improved: If an extension is a member of a call queue, the person can view their call forwarding and Do not disturb.
- Improved: The Call builder header wraps cleanly on your phone.
- Fixed: When you save a call queue, its overflow is kept.
- Fixed: When you save an auto attendant, the Wenn niemand wählt (If no one selects) setting is kept.
5. September 23, 2026
- New: On my.ingos.com, you assign desk phones to an extension, assign their function keys, and set a new device password.
- New: You edit the settings of a desk phone in full, from language and time to voice quality.
- New: For call queues, you set the greeting, its own music on hold, a recurring announcement, and the position announcement.
- New: After you create an extension, a window shows how far access to my.ingos.com is set up.
- Improved: Telefon anbinden (Connect phone) is available again under Aktionen (Actions) on the extension, with the code for the INGOS Phone app.
- Improved: Angemeldete Geräte (Signed-in devices) show since when a device was linked and when it was last connected.
- Fixed: Deleted contacts go to Trash.
6. September 16, 2026
- New: Employees with their own extension have a personal view with call forwarding, Do not disturb, hotlines, voicemail, keys, phone number, recordings, and work hours.
- New: Under Meine App (My app), employees generate the code for the INGOS Phone app themselves.
- New: Call builder shows the call flow of the main number as a graphic, with Nummer prüfen (Check number) and Ablauf ansehen (View flow).
- New: You create special hours, such as a lunch break, in Call builder.
- New: When you create an extension, you choose the role. A checklist shows what is still missing.
- Improved: Call forwarding for an extension offers every rule of the phone system.
- Improved: In groups, you set the order in which the members ring.
7. September 8, 2026
- New: You now also change your phone system on my.ingos.com, such as extensions, Do not disturb, call forwarding, groups, and business hours.
- New: You release an incorrectly assigned phone number yourself.
- New: Trash is ready. You restore deleted items within the period.
- Fixed: Notes on contacts and the status of voice messages are saved.
8. September 3, 2026
INGOS Phone is available in the customer portal.
- New: INGOS Phone is available in my.ingos.com under Communication as the Phone app.
- New: You see your phone system with Übersicht (Overview), Statistik (Statistics), Wallboard (Wallboard), Anrufe (Calls), Kontakte, Anrufbeantworter, Nebenstellen, Gruppen, and Routing (Routing).
- New: You listen to voice messages from company voicemails in the browser.