INGOS Mail at a glance

INGOS Mail brings together the email, calendar, contacts, notes and tasks of a mailbox in one app on my.ingos.com. This article shows what the screen is made of, which areas there are and which mailboxes appear in the app.

INGOS Mail is the web app for your business mailbox. It runs in the browser; no installation is needed. All data is stored in the mailbox on the INGOS mail server; the app displays it and writes changes straight back there. Anything you read, move or create in the app is therefore also visible in other programs connected to the same mailbox.

The interface is in German. The app has no language selection.

The area switcher sits in the middle of the header bar. It switches between five areas, all of which belong to the same mailbox:

• E-Mail (Email): read, write, organize and search messages. See The Mail screen.
• Kalender (Calendar): appointments by day, week, month or year; respond to invitations. See Calendar – layout and views.
• Kontakte (Contacts): address books with search and an alphabet bar. See Contacts – overview and search.
• Notizen (Notes): colored notes, saved as you type. See Notes.
• Aufgaben (Tasks): task lists with due dates and flags. See Tasks.

The active area appears as a colored pill with its name, the others as a hexagon with an icon; the name is shown in the tooltip. If the window is narrow, a single pill with the name of the active area and an arrow replaces the bar; its tooltip reads, for example, "Bereich: E-Mail" (Area: Email). Clicking it opens the menu of areas.

The image shows the Email area with an open message. The numbers refer to the list below.

1. Postfach-Auswahl (Mailbox selector): shows the address of the mailbox whose folders the navigation is currently showing. Its menu switches to mailboxes that other people have shared (see below).
2. Bereichsumschalter (Area switcher): E-Mail (Email), Kalender (Calendar), Kontakte (Contacts), Notizen (Notes), Aufgaben (Tasks).
3. Buttons on the right: Ton bei neuer E-Mail (Sound for new email), Dunkler Modus (Dark mode) or Heller Modus (Light mode), and Aktualisieren (Refresh). See Getting started.
4. Navigation: Neue E-Mail (New email) at the top, below it the folders with the number of unread messages, the Kategorien (Categories) group, and at the bottom the storage indicator and Einstellungen (Settings). The navigation can be collapsed into a narrow bar with icons. See Folders.
5. Message list: messages of the open folder with search, filter, sorting and groups by date. See Message list, search and filters.
6. Reading pane: the selected message with toolbar, sender check, attachments and the buttons Antworten (Reply), Allen antworten (Reply all) and Weiterleiten (Forward). See Reading messages.
7. Widget column: in the Email area, Überblick (Overview) when no message is selected, Details when a message is selected. It contains widgets such as sender check, attachments, month, appointments, team, storage and categories. See Widget column and Team.

In the Calendar, Contacts, Notes and Tasks areas, the header bar and navigation stay the same; instead of the list and reading pane, the workspace shows the respective area. The widget column also appears to the right there, headed Widgets. The top of the navigation then shows that area's button: Neuer Termin (New appointment), Neuer Kontakt (New contact), Neue Notiz (New note) or Neue Aufgabe (New task).

Adapting to the window size

• Up to a window width of 1180 pixels, the widget column is hidden.
• Up to a width of 768 pixels, the Menü (Menu) button at the top left opens the navigation as a drawer; tapping next to it or pressing Escape closes it.
• Up to a width of 700 pixels (phone), the message list fills the screen. An open message lies on top of it; Zurück zur Liste (Back to list) returns to the list.

Your own mailbox

The app shows the mailbox linked to your own INGOS account. Messages are always sent from this mailbox; there is no other sender. If no mailbox is linked yet, the notice Kein Postfach verknüpft (No mailbox linked) appears instead of the workspace (see Getting started).

Mailboxes others have shared

If colleagues have shared folders of their mailbox with your mailbox, these appear in two places:

• In the navigation of your own mailbox under Mit mir geteilt (Shared with me), with one entry per person and their folders below it.
• In the menu of the Postfach-Auswahl (Mailbox selector): the first entry is your own address, followed by the address of each person who shared, with the number of unread messages in their folders on the right.

1. Click the Postfach-Auswahl (Mailbox selector) on the left of the header bar.
2. Choose an address. The navigation then shows only that person's folders and opens their Inbox.
3. Return to your own mailbox via the first entry in the menu.

The choice is saved in this browser. If the person withdraws the share, the app shows your own mailbox again. What may be read or changed in a shared folder is set by the person sharing it; the mail server checks this on every action. A choice in the mailbox selector always opens the Email area with the Inbox of the selected mailbox. More on this in Mailboxes and sharing.

Permissions in your company

Your company's administration decides who may open INGOS Mail and whether changes are allowed.

• Getting started
• The Mail screen
• Mailboxes and sharing
• Settings