Documents - Manuals - Control availability

Control availability

My call forwarding
Do not disturb
My work hours
In the app

1. My call forwarding

Under Meine Rufumleitung (My call forwarding), you set what happens to calls:

Rule	When it applies
Immer (in den Geschäftszeiten) (Always, during business hours)	on every call
Wenn besetzt (When busy)	while you are on a call
Wenn niemand abnimmt (When no one answers)	when you do not answer
Außerhalb der Geschäftszeiten (Outside business hours)	evenings and weekends

For each rule, choose Klingeln (Ring), Anrufbeantworter (Voicemail), Weiterleiten (Forward), or Anruf abweisen (Reject the call). Save and make a test call.

Note

If your extension belongs to a ring group, a call queue, or a menu, you can only view call forwarding and Do not disturb. The administration then makes the changes.

My call forwarding with the four rules

2. Do not disturb

Under Nicht stören (Do not disturb), choose Einschalten (Turn on). Your extension then does not ring. Calls follow your call forwarding, for example to voicemail.

Choose Ausschalten (Turn off) when you are reachable again.

Without edit permission, call forwarding, Do not disturb, and working hours are read-only. Then contact the administration.

Do not disturb with the switch-on button

3. My work hours

If you work different hours than the company, set your own hours.

Open Meine Arbeitszeiten (My work hours).
Choose Eigene Zeiten (Own hours) and enter your hours.
Choose Vorschau (Preview) and Übernehmen (Apply).

Outside your hours, the Außerhalb der Geschäftszeiten rule applies. With Zeiten der Telefonanlage (Phone system hours), you return to company hours.

My working hours with custom times

4. In the app

You also set status and call forwarding in the app, see Status and call forwarding in the app.