Under Meine Anrufe (My calls), you see the calls for your extension. Filter by Alle (All), Eingehend (Incoming), Ausgehend (Outgoing), or Verpasst (Missed). Choose Alle Zeiten (All times), Heute (Today), or a single day with Datum wählen … (Choose date…).

Under Mein Anrufbeantworter (My voicemail), you listen to messages, download them, and mark them as read. A counter in the menu shows new messages.

If a notice appears instead, your access is not yet permanently linked to your extension. Contact INGOS.

Deleted messages are permanently removed.

Choose Einstellungen bearbeiten (Edit settings):

• E-Mail-Benachrichtigung (Email notification) to your address on file
• Datum/Uhrzeit-Ansage: (Date and time announcement) Do not announce, 12-hour, or 24-hour
• Ansage-Sprache: (Announcement language) German, English (US), English (UK), French, Italian, or Spanish

With the PIN, you listen to messages on the phone.

1. Choose PIN ändern (Change PIN).
2. Enter your current PIN, if one is already set.
3. Enter the new PIN with 3 to 10 digits.

If you forget the PIN, an administrator resets it.

Under Firmen-Anrufbeantworter (Company voicemail), you see the mailboxes of your team that are assigned to you. You listen to messages and set a status. You cannot delete messages here.

If your calls are recorded, you find the recordings under Meine Aufnahmen (My recordings). You listen to them and download them.