Alternatively, select Mit Passwort anmelden (Sign in with password). After the password, confirm with your passkey.
In the portal, under Communication, select the Phone app. The app opens with the title INGOS Phone.
If the app shows Telefonanlage noch nicht verbunden (Phone system not connected yet) or Keine Daten (No data), your phone system is not activated yet. In this case, contact INGOS.
Your permissions determine the view.
| Role | View | Home |
|---|---|---|
| Administrator | Entire system | Übersicht (Overview) |
| Employees with their own extension | Own extension | Mein Tag (My day) |
Administrators see all phone numbers in full. In the personal view, you see the numbers of your own calls and the company directory in full as well.
If a person may only view their settings, the fields are locked. The administration then makes the changes.
Some changes require a sign-in with a security key. You then see this message: „Für diese Änderung ist eine Anmeldung mit Sicherheitsschlüssel nötig.“ (This change requires a sign-in with a security key.)
If you manage several companies, you always need the security key for changes.
Access to my.ingos.com is not created automatically with a new extension. INGOS sets it up. For this, tell us the name, email address, and extension.
You also need this access for the app. Without it, you cannot create a connection code.
