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Is my device backed up?

Open the device

Click the device in the sidebar, or find it with device search. At the top you see the name, role, operating system, and status.

Device details with success rate, status, protection, and restore

Success rate and history

The ring shows how many days the backup ran without errors, for example 364 von 364 Tagen fehlerfrei (364 of 364 days error-free). Next to it, the grid shows each day. Click a yellow or red day to open the details of that run.

Status and protection

  • In der Sicherung: (In the backup) whether the device is signed in.
  • Letzte Sicherung: (Last backup) date and time.
  • Nachts erwartet: (Expected at night) immer (auch nachts) (always, including at night) for servers, nur wenn verbunden (only when connected) for notebooks.
  • Gesichertes Volumen: (Backed-up volume) the size of the backed-up data.
  • Schutz: (Protection) which backup is active and how long restore points are kept.

What is backed up

The section lists each source, for example Komplett-Image (Full image) or Dateien & Ordner (Files & folders), with the time of the last backup. If a second copy is set up, Erstsicherung (Primary copy) and Zweitsicherung (Secondary copy) appear separately. Folders that are not backed up appear as an exclusion.

Understand warnings

Under Aktivität (Activity) you see every run. For a warning or an error, click Grund ansehen (View reason). The details name the cause in plain words, the affected paths, and what you can do.

Details of a backup with warnings and unreadable folders

A folder is often unreadable, for example Trash or a system folder. If it should not be backed up, create an exclusion or ask INGOS through Support. If an error repeats, contact INGOS.

Device with Check status and notice days in the history

Notebook was off

If a notebook is turned off or not connected at the scheduled time, the app shows a notice: The backup will catch up as soon as the device is connected again. No alert is created.

Workstation notebook that is backed up only when connected

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Published: November 3, 2026
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