This guide explains the process of automatic patch updates on your computers using INGOS Patch Management. The goal is to explain why these updates are necessary, how the notification process works, and how to handle the pop-up windows that appear. This aims to alleviate any uncertainties or concerns and ensure a smooth process.

INGOS Patch Management is a solution for centralized management and installation of software updates and security patches on all managed computers in your organization. Through automated processes, INGOS Patch Management ensures that all systems are up-to-date and secure without requiring manual intervention.

You can find more information at: https://ingos.com/security-addons/patch-management

• Closing Security Gaps: Patch updates fix known security vulnerabilities that could be exploited by attackers.
• Improving System Stability: Updates ensure more stable and reliable system performance.
• Adding New Features: Updates often provide new features and enhancements.
• Protection Against Threats: Regular updates protect your systems from the latest threats and malware.

When INGOS Patch Management schedules an update for your computer, a pop-up window appears with the following message:

Patch Update Notification
Your Administrator has configured a few Patches/Software/Service Packs to be installed on this computer.
Process will automatically start in 00:05:00

Option to Postpone:

• Postpone: You have the option to delay the update up to 3 times by 4 hours each time by clicking the corresponding button. After three postpones, the update will be installed automatically, and your computer will restart.

Automatic Start of the Update:

• The 5-minute countdown (00:05:00) gives you time to prepare for the upcoming update.
• After the timer expires, the update process will start automatically.

Postponing the Update:

• You can postpone the update up to 3 times by 4 hours each time to choose a more convenient time.

Symbol for Advanced Updates:

• If the user clicks Postpone, a small "IN" icon with an arrow will appear at the bottom right corner (Windows) or in the menu bar at the top (Mac).
• By clicking this icon, the user can advance the update and start the update process immediately if they have found a suitable time.

A restart after installing updates is necessary to ensure that they are fully applied. Without a restart, security vulnerabilities may remain, and the system might not function as expected. It is recommended to perform the restart as soon as possible after completing the updates.

Security:

• Protection Against Threats: Regular updates protect your computer from the latest security threats.
• Data Integrity: Updates ensure that your data is secure and your applications function reliably.

Convenience:

• Minimal Interruptions: The ability to postpone updates ensures you can continue your work without major disruptions.
• Automation: INGOS Patch Management handles the entire update management process, so you don't have to worry about manual installations.

You can find the latest Frequently Asked Questions (FAQ) here: https://ingos.com/faq/security-addons#patch_management