Added:

• Two-Factor Authentication (2FA):
  • Starting with version 24.09, 2FA is mandatory for all partner accounts using paid services. Disabling 2FA at the account level will soon be unavailable.
  • All users in an organization will be prompted to set up 2FA after activation during their next login or when their session expires.
• Custom API Integrations:
  • Migration from Basic Authentication to API clients is recommended for enhanced security and adherence to best practices.
• Extended Billing Data Access:
  • Distributors in marketplaces can now access customer usage data even when "Support Access" is disabled, ensuring seamless automated billing.
• New Public APIs for EDR:
  • Enhanced integration with automation tools for efficient incident management and advanced workflows.
• macOS 15 Support:
  • Protection for macOS 15 Sequoia workloads, including backup, security, and File Sync & Share.
• Ticket Mapping in PSA Integrations:
  • Improved ticket mapping configuration for ConnectWise PSA and Datto Autotask PSA.
• New Versions of INGOS Backup Agent:
  • Released for Windows, Mac, and Linux (v.24.10.38946).

Improvements:

• 2FA Transition: Gradual introduction to minimize disruptions and ease the transition for teams.
• API Enhancements: Expanded capabilities to support new automation scenarios.
• PostgreSQL Migration: Optimized for smoother service pack upgrades.

Fixed:

• Active Protection: Resolved performance degradation issues with Microsoft Outlook caused by real-time protection.
• Backup:
  • Incorrect archive lists displayed in cloud storage were corrected.
  • Fixed issues with data collection alerts and erroneous Windows Update status monitoring.
  • Website backups no longer get stuck in the "Queued" state.
• Bootable Media: Addressed issues with corrupted backup archives in WinPE-based media.
• Virtual Environments: Fixed missing quota warnings for agentless Microsoft Azure VM backups.

Known Issues:

• Backup Validation: Status may be incomplete or incorrect for large backup sets.
• Special Characters in Backup Names: Backups with special characters are inaccessible on network storage.
  • Solution: Avoid using special characters in backup names.
• System State Backups: Failures during backups via Windows Server Backup feature.
• SnapAPI Module: Requires separate compilation after installation on Rocky Linux or Oracle Linux 8.7.
• Recovery: Sorting files by last change date does not work correctly.