Release notes

  1. Release: 2024-10-24
1. Release: 2024-10-24

Behavior Change:
Billing Contract V3 APIs have been added to the REST API documentation tool.

 

Issues Fixed:

  • Account-specific font style is not retained when selecting an account.
  • New sites and departments are created even when department and site mapping is disabled during AD import.
  • Attachments are not preserved when a request is created through chat.
  • An error occurs when assigning a technician to a request created by an unapproved user.
  • Unable to import CI relationships using an XLS file in CMDB.
  • Unable to delete an account when a workstation is assigned to another account.
  • An error is thrown when clicking the password reset link in the self-service login notification.
  • Unable to select purchase order approval when "All Accounts" is set.
  • Account name is not displayed correctly in the contract expiry notification if it contains Chinese characters.
  • The technician page loads under account admin login.
  • Request ID hyperlink does not work in the mobile app on the task details page.
  • An exception is thrown when accessing billing contracts in some cases.
  • Start and end dates are displayed in milliseconds under the timesheet notification.
  • Request notes are not in sequential order, and blank lines are removed from paragraphs.
  • Picklist additional field for an account is not saved if the field value contains special characters.
  • Users using mobile SAML authentication may face login issues if they exit and later resume the app while still logged in.
  • Unable to update account additional fields through the API.
  • The request opens in a new tab on page reload in technician login if the requester adds a note to the request.
  • Incorrect location is shown on maps even though the coordinates are correct.
  • In some cases, a blank page appears in the custom menu for service requests.
  • An error occurs while associating a purchase order with a service request.
  • Translation issue for the Hungarian language.
  • Text formatting is not retained when an SLA escalation notification is opened through the bell icon.
  • In some cases, an unexpected error is thrown when creating a project.
  • Error occurs when opening a custom trigger if an item used as criteria has been deleted.
  • Other users are listed in the blocked users list.
  • Custom trigger notifications are not sent to account managers.
  • Unable to edit the generated bill if the account name contains double quotes.
  • A blank page is shown when changing a relationship for workstations.
  • Unable to integrate Salesforce if there are more than 1,000 accounts in Salesforce.
  • Editing project and task templates fails when the creator’s department is assigned to a department head.
starsstars
line
line