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Feature overview

The basics

INGOS Backup backs up servers, workstations, and NAS systems, encrypted, to an external data center. In my.ingos.com, you see in the Backup app at any time what is backed up, and you request restores and changes directly from INGOS.

Status Meaning
Included Available to you in my.ingos.com today
By INGOS INGOS handles this for you, and you request it in the app
Optional Set up in addition, and you request it in the app
In preparation Announced, not yet available to customers

Backup coverage

Feature Status Learn more
Full image of entire servers and workstations Included Overview
Files and folders, also on NAS systems Included Overview
Back up databases By INGOS Overview
Daily backup on a schedule Included Map, calendar, and storage
Change the schedule By INGOS Settings and changes
Maintain exclusions yourself, with preview and undo (change assignment) Included Set exclusions
Notebooks: a missed backup is caught up at the next connection Included Is my device backed up?
Microsoft 365: mailboxes, OneDrive, Teams, groups, and SharePoint Optional Settings and changes
Second copy on another storage system (3-2-1) Optional Alerts and recommendations
Add a new device with the backup program Included Add a device
Have INGOS set up a new device By INGOS Add a device
Start a backup yourself In preparation

Restore options

Feature Status Learn more
Timeline of all restore points per device, also in full screen Included Find older restore points
View files and folders of a restore point Included Find older restore points
Compare two restore points: new, changed, deleted Included Find older restore points
Search for a file in the latest restore points, also deleted files Included Find older restore points
Restore individual files and folders By INGOS Get your data back
Full restore of a device By INGOS Get your data back
Microsoft 365: individual emails, folders, and files back to Microsoft 365 By INGOS Get your data back
Microsoft 365: restore to a different mailbox In preparation
Start a restore yourself In preparation

Data security

Feature Status Learn more
Encrypted transfer over the internet Included Overview
Storage in the external data center Included Map, calendar, and storage
Display of end-to-end encryption when all your storage systems are encrypted Included Settings and changes
Changes only with a security key Included Overview
Permissions per person: ansehen (View) or ändern (Change) By INGOS Overview
Local storage at the site for a fast first backup Optional Map, calendar, and storage
Storage with write protection Optional Alerts and recommendations

Overview and management

Feature Status Learn more
Overview with backup rate, activity, and storage Included Read the overview
Notice of unusual changes Included Read the overview
Map of sites and devices Included Map, calendar, and storage
Calendar with day, week, month, and year Included Map, calendar, and storage
Storage usage, efficiency, and time remaining Included Map, calendar, and storage
Switch between several sites Included Get to know the app
Device search by name and site Included Get to know the app
View retention Included Settings and changes
Change retention By INGOS Settings and changes
Backup software status per device Included Add a device
Update the backup software By INGOS Add a device

Monitoring and reports

Feature Status Learn more
Status per device with success rate and history Included Is my device backed up?
Run details with a clear cause Included Is my device backed up?
Alerts and tasks in one list Included Alerts and recommendations
Recommendations for improvement Included Alerts and recommendations
Reports and error alerts by email Included Settings and changes
Change the email recipients By INGOS Settings and changes
Monthly report for printing or as a PDF Included Reports
Restore tests with a report in the app In preparation
Emergency plan with a recovery sequence in the app In preparation
Protection inventory: target list against backed-up devices In preparation

Support requests

Feature Status Learn more
Requests to INGOS directly from the app, with history (with an assignment for Support) Included Requests to INGOS
Prefilled requests for restore, plan, software, new devices, and Microsoft 365 Included Requests to INGOS

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Published: November 3, 2026