INGOS Phone is your cloud phone system, running on hardware owned by INGOS. It is part of Communication, the INGOS line of communication products. Your IT admin manages it as an app in INGOS.OS at my.ingos.com.
Extensions, ring groups, call queues, auto attendants, business hours and company voicemail, all in the Phone app. The directory and statistics on call volume and peak times sit in the same app, behind the same sign-in as every other app.
Call forwarding, Do Not Disturb and the keys on their desk phone. In INGOS.OS, every employee with an extension also sees their call history, the company directory showing which colleagues are available, and the company voicemail boxes assigned to them.
With the INGOS app for iPhone and Android, or on a desk phone. The app and the desk phone on the same extension ring together, and calls reach the app even when it is closed.
INGOS sets up the system and hands it over tested and ready to use. Beforehand, INGOS checks whether your existing desk phones are suitable. Desk phones set up by INGOS pull their configuration automatically.
In Germany, on hardware owned by INGOS. INGOS signs a data processing agreement with every customer, has appointed a data protection officer and does not transfer your data to third countries.
2. Email
INGOS Email gives your team business mailboxes with calendar and contacts, hosted on INGOS's own mail server. It is part of Communication, the INGOS line of communication products.
Yes, an email app built right into INGOS.OS at my.ingos.com is in development. Until then, you work in your browser with the service's webmail or in your email client.
With a spam and virus filter on the mail server. Incoming email passes through it before it reaches your inbox. If something still looks suspicious, open a request in the Support app in INGOS.OS.
Through a data processing agreement that INGOS signs with every customer. A data protection officer has been appointed. INGOS does not use your data for commercial purposes or transfer it to third countries.
INGOS sets up the mailboxes for your team and plans the switch together with the person responsible for your IT. You receive a tested system that is ready to use.
3. File Share
For storing and sharing files and folders, with colleagues as well as with customers and partners. INGOS File Share is part of Communication, the INGOS line of communication products.
You do. For every share, you decide who may use it, inside your company and beyond.
Through a data processing agreement that INGOS signs with every customer. A data protection officer has been appointed, and INGOS does not use your files for commercial purposes or transfer them to third countries.
Yes. INGOS File Share is listed as coming soon in the INGOS.OS App Store, where you can register your interest. Like every service you subscribe to, it will then sit on your desktop as an app, behind the same sign-in.
4. Web Space
INGOS Web Space is web hosting from INGOS for your company website.
Through the Support app in INGOS.OS. There you open requests and follow their progress, with the same sign-in as every other app.
Yes. The data processing agreement that INGOS signs with every customer also covers web hosting. A data protection officer has been appointed, and INGOS does not transfer your data to third countries.
Yes. The INGOS team includes TÜV-certified data protection auditors who support companies with GDPR requirements.
5. Archive
INGOS Archive is email archiving within the INGOS line of communication products. It retains the email your company sends and receives.
For as long as your company specifies. INGOS configures retention in the archive to match your requirements.
No. A backup restores data after a loss, while an archive retains business email according to your retention requirements. For backups there is INGOS Backup, with status and restores in INGOS.OS.
Yes. INGOS signs a data processing agreement with every customer, does not use your data for commercial purposes and does not transfer it to third countries.
Yes. The app is listed as coming soon in the INGOS.OS App Store, where you can already register your interest. More apps follow step by step, all behind the same sign-in.
