Your virtual servers run in the INGOS Private Cloud. In my.ingos.com, you see them in the Virtuelle Server (Virtual Servers) app: status, resources, utilization, uptime, events, snapshots, and scheduled restarts, for all servers at a glance.
The app is only a view. It does not intervene in operations. INGOS makes changes to servers, networks, and scheduled actions for you.
The app appears only for people it is assigned to. Everyone with access sees the same servers for your company. The app does not distinguish between administrator and user.
INGOS can require a security key for the view. A sign-in link is then not enough, and the app asks you to sign in with the security key.
If a colleague needs access, contact INGOS. INGOS sets up access to the app.
Each server has a status. It appears in the list on the left, on the map, and in the detail view.
| Display | Meaning |
|---|---|
| läuft (Running) | The server is on and looks normal. |
| prüfen (Check) | A yellow alert is present, guest services are not running, or a disk is more than 90% full. |
| Problem (Problem) | A red alert is present, the overall status is red, or the server has crashed in the last 7 days. |
| aus (Off) | The server is switched off. |
| angehalten (Suspended) | The server is suspended. |
| unbekannt (Unknown) | The status is currently unknown. |
Under the overview heading, you see when the displayed data is from, for example Stand heute 22:10 (As of today 22:10). The data is updated every 5 minutes.
The Aktualisieren (Refresh) button at the top right reloads the view.
How you request this is described in Request changes. You find the status of INGOS services on the Status page.
Was this page helpful?
