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Release notes (Softphone)

  1. Overview
  2. Release: 2025-08-04
  3. Release: 2025-06-13
  4. Release: 2025-05-19
  5. Release: 2025-03-27
  6. Release: 2024-12-13
1. Overview

Phone

2. Release: 2025-08-04

New Features iOS:

  • Official support for Android 15.
  • Edge to edge layout support.
  • 2-Way SMS for Turnkey Messaging.
  • Shared call history and visual voicemail.
  • Basic multi-account support - please consult support on compatibility.
  • Auto-answer enabled badge.
  • New number rewriting conditions: "contact is from source", "contact label matches".
  • Functions framework enhancements: Use call transfer states as triggers, SIP headers as parameters, web service response data as parameters.

Improvements

  • Improved message input field behavior.
  • Improved translations on the usage screen.
  • Fallback to remote party name added.

Bug Fixes

  • Links in messages now open the browser.
  • Fixed broken logout dialog layout.
  • Share contact now works.
  • Camera tilt during video call now behaves as expected.
  • Fixed losing edit SIP account form changes due to missing back button confirmation.
  • Immediate DND UI no longer missing causing layout shrink.
  • BLF switch defaults to off when adding new QuickDial.
  • Downloading in browser tab now works.
  • Video call overlays now work without draw-over-apps permission.
  • Browser tab now shows loading icon.
  • Enhanced device telecom feature detection.
  • Log in cancellation now handled properly.
  • Warning added to logs when opening non-HTTPS pages.
  • IPC contact picker updated.
  • Trash icon in call history visible on white background.
  • Improved tab swiping behavior.
  • Contact index upgrade.
  • Cosmetic and layout polish across various screens.

New Features Android:

  • Official support for Android 15.
  • Edge to edge layout support.
  • 2-Way SMS for Turnkey Messaging.
  • Shared call history and visual voicemail.
  • Basic multi-account support - please consult support on compatibility.
  • Auto-answer enabled badge.
  • New number rewriting conditions: "contact is from source", "contact label matches".
  • Functions framework enhancements: Use call transfer states as triggers, SIP headers as parameters, web service response data as parameters.

Improvements

  • Improved message input field behavior.
  • Improved translations on the usage screen.
  • Fallback to remote party name added.

Bug Fixes

  • Links in messages now open the browser.
  • Fixed broken logout dialog layout.
  • Share contact now works.
  • Camera tilt during video call now behaves as expected.
  • Fixed losing edit SIP account form changes due to missing back button confirmation.
  • Immediate DND UI no longer missing causing layout shrink.
  • BLF switch defaults to off when adding new QuickDial.
  • Downloading in browser tab now works.
  • Video call overlays now work without draw-over-apps permission.
  • Browser tab now shows loading icon.
  • Enhanced device telecom feature detection.
  • Log in cancellation now handled properly.
  • Warning added to logs when opening non-HTTPS pages.
  • IPC contact picker updated.
  • Trash icon in call history visible on white background.
  • Improved tab swiping behavior.
  • Contact index upgrade.
  • Cosmetic and layout polish across various screens.
3. Release: 2025-06-13

New Features

  • No new features included in this version.

Improvements

  • Improved BLF label rendering.

Bug Fixes

  • Fixed functionality of the Share Contact option.
  • Fixed filter for recorded calls in the History tab.
  • Fixed crash when transitioning from the login screen.
  • Fixed missing Edit option in BLF read-only mode.
  • Fixed startup crash under certain conditions.
  • Remote logout now correctly waits until an ongoing call is completed to prevent abrupt session termination.

New Features

  • No new features included in this version.

Improvements

  • No improvements included in this version.

Bug Fixes

  • Fixed links with target="_blank" not opening correctly on the initial screen.
  • Fixed issues with BLF read-only mode.
  • Fixed missing error messages from external provisioning.
  • Fixed crash when opening a message channel under specific conditions.
  • Fixed unhold functionality from Android Auto.
4. Release: 2025-05-19

iOS:
New Features

  • Support for setting the app as the Default Calling Application on iOS 18.3 and newer, configurable via the Welcome Wizard or app settings.
  • Custom Functions Framework for app-specific functionality like custom buttons, DTMF actions, and web service integrations on the call screen.
  • Logout option added: call logs, messages, quick dials, settings, and connected contact sources preserved after signing back in.
  • Forced logout on external reprovisioning.
  • MFA/SSO login support.
  • Custom step in the Welcome Wizard.
  • New key to control text on account bubbles.
  • Option to add QuickDial from contact details.
  • Support for Opportunistic SRTP.
  • Support for custom JavaScript in the Web Registration Wizard.
  • "Test Build" indicator added to login and home screens.
  • Caller number displayed on the in-call info screen.
  • Total contact count added to the contact list.

Improvements

  • Minimum iOS version increased to 16.
  • Enhanced GUI layout for call screen, messages, and contact list.
  • Adjusted in-app notification logic for push and group chats.
  • Improved DNS resolution reliability when IP extraction fails.
  • Enhanced logging for web service contact sources.
  • Improved contact matching in messaging.
  • Simplified EULA presentation flow after first provisioning.

Bug Fixes

  • Fixed crash when splitting a conference call.
  • Fixed app crash after reset.
  • Fixed crash when sending media attachments (MP3, AVI).
  • Fixed issues with unknown account selectors in push notifications.
  • Fixed crash when opening a browser tab without internet.
  • Fixed character issue in interactive push notifications.
  • Media message previews now load correctly.
  • Clarified display between missed and cancelled calls.
  • Fixed crash when resuming from backup with QuickDials.
  • Fixed camera and loudspeaker issues during incoming video calls.
  • Fixed iOS 18 issue where DND briefly triggered CallKit.
  • Fixed duplicate message notifications in iOS 18.
  • Fixed missing notification sounds/vibrations for incoming messages.
  • Fixed browser tab error pages not loading.
  • Fixed issues with limited contact access permissions.
  • Fixed missing translation strings and IDs.
  • Removed deprecated settings for SSID lists and BLF syncing.
  • Fixed image and thumbnail compression logic.
  • Fixed minor bugs in app icon behavior and visual states.

Android:
New Features

  • Custom Functions Framework for app-specific functionality like custom buttons, DTMF actions, and web service integrations on the call screen.
  • Logout option added: call logs, messages, quick dials, settings, and connected contact sources preserved after signing back in.
  • Forced logout on external reprovisioning.
  • Support for MFA/SSO login.
  • Custom step in the Welcome Wizard.
  • Configurable limit for reprovisioning attempts per hour.
  • Support for custom JavaScript in the Web Registration Wizard.
  • Custom user agent for early web service calls.
  • New key to control text on account bubbles.
  • Option to add QuickDial directly from contact details.
  • "Test Build" label added to login and home screens.
  • Support for Opportunistic SRTP for more secure calls.

Improvements

  • Improved handling of calls placed without a network.
  • Clearer naming for SIP and WebView logs.
  • Contacts tab now refreshes automatically.
  • Enhanced translations, including for conferencing.
  • Improved logging for web-based contact services.
  • Improved QuickDial setup per account.
  • Location permission now requested earlier during registration.
  • More detailed logging for contact sources.

Bug Fixes

  • App wakes correctly in Standard mode when the network changes.
  • Fixed CSP provisioning-related crashes.
  • DNS client stops retrying after failed responses.
  • Fixed duplicate missed call notifications.
  • First call no longer put on hold when a second call arrives.
  • Google speech recognition now works as intended.
  • Improved video sizing and reduced compression bitrate.
  • In-app DND now properly blocks softphone calls.
  • Links in the edit account screen now open in the correct apps.
  • Messaging contact matching now works as expected.
  • Missed call callback no longer freezes the app.
  • External provisioning now triggers correctly.
  • Prevented unwanted switch to the system browser.
  • Fixed issue where the app could freeze after provisioning with only a CloudID.
  • URI schemes for calls and apps now open properly.
  • Fixed crashes when backgrounding the app.
  • Call vibration now works when the screen is locked.
  • Contact list now properly displays all contacts.
  • DND toggles correctly even with multiple accounts.
  • Fixed disappearing messages and incorrect toast alerts.
  • Fixed crash after returning from a background call.
  • Fixed crash when checking emergency numbers on tablets.
  • Fixed issue with custom EULA page.
  • Google contacts now load after re-login.
  • Interactive push now opens the correct screen.
  • Links now deep link instead of opening in WebView.
  • MNC parameter now sent correctly.
  • Message thread colors now apply correctly.
  • Fixed crashes after app reset.
  • PNG file handling in WebView no longer causes crashes.
  • Voice messages now play correctly.
  • Welcome Wizard no longer causes crashes.
  • App now exits cleanly without hanging.
  • App icon now appears correctly in interactive push notifications.
  • Adding contacts from browser tab now works as expected.
  • Fixed incorrect toast messages and disappearing messages.
  • Fixed default blank history screen.
  • Fixed behavior of custom buttons.
  • Videos no longer sent as images.
5. Release: 2025-03-27

iOS - New Features

  • Please note: This is the last version with iOS 15 support.

iOS - Improvements

  • No improvements included in this version.

iOS - Bug Fixes

  • Media message previews are now displayed correctly.
  • Badge count issues have been resolved.
  • Incoming calls now correctly pause recordings.
  • The app now works with limited contact access.
  • Error pages now load correctly in browser tabs.
  • The edit option in BLF read-only mode is now available.

Android - New Features

  • Added support for Opportunistic SRTP.
  • Added functionality for copying numbers to dial actions on tap.
  • Added remote call control via NOTIFY in-dialog request.
  • Added option to add QuickDial directly from contact details.

Android - Improvements

  • Improved QuickDial assignment flow per account.
  • Improved notification handling for deleted chats.
  • Improved custom tab auto-refresh behavior.

Android - Bug Fixes

  • Fixed crash when downloading PNG files from custom webview tabs.
  • Fixed repeated permission requests on some devices.
  • Fixed attended transfer feature functionality.
  • Fixed crash when adding custom ringtones to contacts.
  • Improved incoming call handling when the app is in the background for the first time after installation.
  • Fixed messaging tab not displaying when enabled on some devices.
  • Fixed Google contact login flow and avatar loading issues.
6. Release: 2024-12-13

iOS:

New Features

  • Add QuickDial from Contact Details: You can now add a QuickDial directly from contact details.
  • BLF DND State: Support for Busy Lamp Field (BLF) and Do Not Disturb (DND) states.
  • Remote Call Control: Remote call control via NOTIFY in-dialog requests is now available.

Improvements

  • Noise Suppression: Enhanced noise suppression settings for incoming and outgoing calls.

Bug Fixes

  • Fixed crash when sending AVI attachments.
  • Fixed loudspeaker not working during video calls.
  • Fixed camera not activating during incoming video calls after fresh installation.
  • Fixed camera button disappearing after receiving a call from a third device.
  • Fixed issue downloading PNG files from browser tabs.
  • Fixed cancel button not responding on the “Add Recipients” screen.
  • Fixed crash when creating QuickDial.
  • Fixed issue with one number registered on two devices.
  • Fixed crash when sending MP3 files.
  • Fixed media message preview not showing.
  • Fixed interactive push notification issue.

Android:

New Features

  • Added support for Opportunistic SRTP: Enhanced security with the implementation of Opportunistic SRTP.
  • Added functionality for copying numbers to dial actions on tap: Enables easy copying of phone numbers for quick dialing.
  • Added remote call control via NOTIFY in-dialog request: Remote call control is now available via NOTIFY in-dialog requests.
  • Added option to add QuickDial directly from contact details: You can now add a QuickDial directly from contact details.

Bug Fixes

  • Fixed crash when downloading PNG files from custom webview tabs.
  • Fixed repeated permission requests on some devices.
  • Fixed attended transfer feature functionality.
  • Fixed crash when adding custom ringtones to contacts.
  • Fixed incoming call handling when the app is in the background for the first time after installation.
  • Fixed messaging tab not displaying when enabled on some devices.
  • Fixed Google contact login flow and avatar loading issues.
  • Improved QuickDial assignment flow per account.
  • Improved notification handling for deleted chats.
  • Improved custom tab auto-refresh behavior.
Published: August 6, 2025