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Iggensbach, Germany. Start 2025

IT-Support Engineer (m/f/d)

We see technology as the backbone of successful business processes. As a dynamic and innovative company , we offer comprehensive IT solutions that lead our customers into the digital future. Our goal is to impress with outstanding technical support and customer-centred solutions.

 

You have a successfully completed training as an IT specialist (f/m/d) in system integration or a comparable qualification, Experience in IT helpdesk / IT support, good knowledge of Windows client and server operating systems, independent, autonomous way of working and team-orientation.

 

Strong communication skills and high service orientation and very good knowledge of written and spoken German and English.

 

Strong sensitivity and knowledge in the field of cyber security, including experience in dealing with current cyber threats and their defence.

 

What will you do

Provision of technical support for end users (1st and 2nd level), including fault diagnosis and problem solving via telephone, e-mail and remote tools.

Installation, configuration and maintenance of hardware, software and network devices. Documenting and tracking support cases in our helpdesk system.

Liaising with other IT teams to plan and carry out system updates and maintenance.

Training employees in the use of new technologies and systems.

Contributing to the continuous improvement of our IT support processes and policies.

what we offer

super modern working environment: Inspired by the innovative workplaces of Google and Apple, we provide an environment that encourages creativity and productivity.

Our new building is characterised by its modern design and offers open work areas, relaxation zones and state-of-the-art technology - everything to create an inspiring and pleasant working atmosphere.

Professional and personal development: We invest in the professional development of our employees through access to training or workshops to ensure that our team remains at the forefront of technological developments.

An attractive salary package: In addition to a competitive basic salary, we offer performance bonuses, a company pension scheme and additional benefits.

Flexibility: We understand the importance of work-life balance and offer flexible working hours and the option of working from home to meet the needs of our employees.

Technology in the workplace: We ensure that our team is equipped with the latest technology and tools to carry out their work effectively and efficiently.

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